Return Policies
RETURN POLICY
WHAT ARE THE RETURN OPTIONS?
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Customers can return their order within 10 days after an order has been delivered. We have a reverse pick up facility for most pin codes. For pin codes that are non- serviceable by our courier partners against the reverse pick up policy, you will have to self ship the product(s).
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In the interest of hygiene, we may refuse returns where it's obvious that the item has been worn, washed or soiled. Defective products need not be sent back to us, unless confirmed by the Customer Experience Team. If you have received a defective product, send us images at storeecare@gmail.com and we will get back to you. Once confirmed by the Customer Experience Team the refund will be provided either into your bank account or as store Money as per your convenience.
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If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on storeecare@gmail.com.
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Gift cards/vouchers are non-refundable.
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Gift wrapping charges will not be refunded if goods are returned. Also, we will not be able to gift wrap any replacements you have asked for.